Utilize transportation industry knowledge, work experience, and skills for further career development in dispatch.

 

Professional Profile

 

Self Employed                                                                                                                                            Dallas, TX

Caregiver/Tutor                                                           October 2011-Present                                                        (214) 718-6317

v      Independently work for Dallas area families as a caregiver, tutor, and nanny.

v      Work with multiples, as an assistant in teaching, and with special needs such as Autism, dyslexia, and speech delay.

v      Responsible for sole overnight care, assisting therapies, meals, alternative medicinal means, and transportation for children.

 

Stevens Transport                                                                                                                              Dallas, TX

Customer Service Manager                               June 2011-September 2011                                          (800) 806-4917

v      Minimized freight cost and maximized equipment utilization on company and brokered dry and refrigerated freight lanes.

v      Ensured shipping, receiving, and transit issues regarding 350 loads per week were resolved timely and with top-notch service.

v      Tracked loads, provided rate quotes, assessed accessorial charges and invoices, as well as dispatched drivers on loads.

v      Utilized AS/400, Retail Link, Lean Logistics, Carrier Point, Ryder.com, Outlook, Word, and Excel regularly in daily duties.

                           

Celebrity Staffing                                                                                                                              Omaha, NE

Customer Service Representative                            December 2010-May 2011                                                  (402) 938-2000             

v       ConAgra assignment in assisting transportation load planners with on-time delivery of various LTL and TL shipments.

v       Monitored Wal-Mart and Kroger loads via Manu and SAP for load pickup, delivery, and reschedule information.

v       Provided superior service, research, and follow-up with carriers, planners, and management for timely shipment changes.                                                                                                     

SAC Federal Credit Union                                                                                                                Council Bluffs, IA

Branch Manager                                                          November 2009-November 2010                            (402) 292-8000

v       Managed branch employees, exceeded branch sales up to $500,000 monthly, and monitored budget planning and expense reports.

v       Built and retained loyal customer relationships by accurately identifying members’ financial needs and expectations.

v       Opened first in-store Wal-Mart branch, developed monthly in-store promotions, and led community networking events.

v       Interviewed, trained, and coached employees; documented branch level activities and focused on continuous improvement. 

 

Celebrity Staffing                                                                                                                              Omaha, NE

Various                                                                         May 2009-November 2009                                          (402) 938-2000

v       Worked temporary assignments such as Estate Landscape and Nursery, Quik Trip, Brownell-Talbot, and Presto-X.

 

Union Pacific                                                                                                                                            Omaha, NE

Crew Dispatcher                                                           August 2006-May 2009                                                        (402) 591-3474

v       Called train, engine, and yard employees to designated job assignments through utilization of TCS and CMTS systems.

v       Communicated all delays and emergency notifications to yard and dispatch officials in order to meet on-time service standards.

v       Monitored board standings and resolved crew issues in a fast-paced setting to assist train movement in a timely manner.

v       Duties included: problem resolution, research, knowledge of FRA regulations, as well as contractual system migration.

 

 

 

Education

 

Bellevue University                                                   Bellevue, NE                                                        10/2004-8/2012

Bachelor’s Business Admin                                                    G.P.A.: 3.4                                                        Graduated: 8/2012

 

University of Texas                                                   Dallas, TX                                                        Start Date: 1/2014

Master’s Degree-Business Admin

 

 

References Available